Legal

Terms of Service

Effective July 16, 2026

These terms are the agreement between you and Kinvara when you use our platform. We've kept them as readable as we can, and every section opens with a plain-English summary — but the full text is what governs.

1.Who we are, and what these terms cover

In plain EnglishThis agreement covers the Kinvara app, the buyer portal, and this website. By using them, you're agreeing to it.

Kinvara ("Kinvara," "we," "us") provides software for dog and cat breeders to manage their breeding programs — including dogs, cats, litters, pedigrees, health records, contacts, waitlists, documents, payments tools, email tools, website publishing, and a portal for puppy and kitten buyers (together, the "Service"). The Service is offered through kinvara.dog and app.kinvara.dog.

By creating an account or using the Service, you agree to these Terms of Service and to our Privacy Policy. If you don't agree, please don't use the Service.

You can reach us any time at hello@kinvara.dog.

2.Your account

In plain EnglishYou must be an adult, give us accurate information, and keep your login safe. You're responsible for what happens under your account.

You must be at least 18 years old and able to enter a binding contract to use the Service.
You agree to provide accurate account information and keep it up to date.
You are responsible for safeguarding your login credentials and for all activity under your account, including activity by staff or team members you invite.
Tell us promptly at hello@kinvara.dog if you suspect unauthorized use of your account.

3.Subscription, trial, and billing

In plain EnglishOne plan, everything included: $39/month or $399/year. Your first 30 days are free, no card required. Founding Breeders keep $29/month for life.

The Service is offered as a single subscription plan that includes all features:

Monthly: $39 per month (USD).
Annual: $399 per year (USD) — two months free compared to monthly billing.
Founding Breeder rate: a limited number of early customers receive a rate of $29 per month, locked in for as long as their subscription remains active and in good standing.

Free trial. New accounts receive a 30-day free trial with full access. No payment method is required to start a trial. If you don't subscribe by the end of your trial, your account may be suspended until you do — your data is retained per Section 9.

How billing works. Subscriptions are currently billed through Square, by invoice or subscription agreement. Payment is due as stated on your invoice. If a payment fails or an invoice goes unpaid, we'll contact you before suspending access; access is restored when the balance is settled.

Price changes. We may change subscription pricing with at least 30 days' notice by email. Price changes never apply retroactively, and the Founding Breeder rate will not be increased for accounts that keep it in good standing. Taxes, where applicable, are your responsibility unless stated on your invoice.

4.Cancellation and refunds

In plain EnglishCancel anytime — you keep access through the period you've paid for. You can export your data before you go.

You may cancel at any time by emailing hello@kinvara.dog or through any cancellation option in the app.
Cancellation takes effect at the end of your current billing period; you keep full access until then.
Payments already made are non-refundable except where required by law or where we choose, at our discretion, to issue one. If we ever materially fail to deliver the Service, contact us — we'll make it right.
You may export your data at any time before or after cancelling, per Section 9.

5.Your data belongs to you

In plain EnglishYour dogs, records, documents, photos, and buyer information are yours. We host and process them only so the Service works.

All content you enter or upload into the Service — dogs, pedigrees, health records, litters, contacts, buyer information, documents, photos, contracts, messages, and website content ("Your Content") — belongs to you.

You grant Kinvara a limited license to host, store, process, back up, transmit, and display Your Content solely to operate, secure, and improve the Service on your behalf. We do not sell Your Content, use it for advertising, or claim ownership of it. See our Privacy Policy for details on how data is handled.

You are responsible for Your Content — including having the right to store the personal information of your buyers and contacts, and for the accuracy of records you publish (for example, pedigrees or health results published to your website).

6.Your buyers, your contracts, your payments

In plain EnglishKinvara is your toolbox, not a party to your sales. Contracts and payments happen between you and your buyers, through your own accounts.

Buyer relationships. Kinvara provides tools — waitlists, a buyer portal, document sharing, e-signatures, invoicing — but the relationship, agreements, and transactions between you and your puppy buyers are entirely your own. Kinvara is not a party to any sale, deposit, or contract between you and a buyer, and is not a marketplace or broker.

Payments. Buyer payments are processed through your own payment account (for example, your own Square account) under that processor's terms. Kinvara never holds, transmits, or takes a percentage of your buyers' funds. Payment disputes, refunds to buyers, and chargebacks are between you, your buyer, and your payment processor.

E-signatures and documents. Our e-signature and document tools are provided as a convenience. You are responsible for the content, legality, and enforceability of your own contracts. Any sample or template content in the Service is not legal advice; consult an attorney for contracts that matter to your business.

Compliance. You are responsible for operating your breeding program in compliance with the laws, licensing requirements, and regulations that apply to you.

7.Acceptable use

In plain EnglishUse Kinvara to run your program. Don't use it to break the law, spam people, or attack the Service.

You agree not to:

use the Service for anything unlawful, fraudulent, or deceptive;
send spam or unsolicited bulk messages through the Service's email tools;
upload malicious code, or probe, scan, overload, or disrupt the Service or its infrastructure;
attempt to access other customers' programs or data;
resell, sublicense, or white-label the Service without our written agreement;
copy, reverse-engineer, or create derivative works of the software except as the law allows.

We may suspend or terminate accounts that violate these terms, with notice where practical.

8.Availability, changes, and support

In plain EnglishWe work hard to keep Kinvara up and improving, but like all software, we can't promise perfection.

We aim to keep the Service available, fast, and safe, and we routinely back up customer data. However, the Service is provided "as is" and "as available" — we don't guarantee uninterrupted or error-free operation, and occasional maintenance windows may occur.

We're always improving Kinvara. We may add, change, or retire features; if we ever discontinue the Service entirely, we'll give you at least 60 days' notice and the ability to export your data.

Support is available by email at hello@kinvara.dog.

9.Data export, retention, and account closure

In plain EnglishYou can take your data with you. After an account closes, we keep it briefly in case you return, then delete it.

You may export Your Content at any time using the Service's export and reporting tools, or by asking us at hello@kinvara.dog.
After an account is cancelled or closed, we retain Your Content for 60 days so you can reactivate or request an export, after which it is deleted from active systems (residual copies may persist in routine backups until those cycle out).
You can request earlier deletion at any time.

10.Kinvara's intellectual property

In plain EnglishYou own your data; we own the software and the Kinvara brand.

The Service — including its software, design, features, and the Kinvara name, logo, and branding — is owned by Kinvara and protected by intellectual-property laws. Your subscription gives you a limited, non-exclusive, non-transferable right to use the Service while these terms are in effect. No other rights are granted.

11.Disclaimers and limitation of liability

In plain EnglishStandard software terms: we're not liable for indirect losses, and our total liability is capped at what you've paid us in the past year.

To the fullest extent permitted by law:

the Service is provided without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement;
Kinvara is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill;
Kinvara's total liability for all claims arising out of or relating to the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim.

Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you. Nothing in these terms limits liability that cannot be limited by law.

12.Indemnification

In plain EnglishIf your use of Kinvara — like a dispute with your buyer — gets us pulled into a claim, you'll cover us.

You agree to defend and hold Kinvara harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising from Your Content, your breeding program and sales, your violation of these terms, or your violation of any law or third-party right.

13.Changes to these terms

In plain EnglishIf we change these terms in a way that matters, we'll tell you first.

We may update these terms from time to time. For material changes, we'll notify you by email or in the app at least 30 days before they take effect. Continuing to use the Service after changes take effect means you accept them; if you don't, you may cancel per Section 4.

14.Governing law and disputes

In plain EnglishNorth Carolina law applies. Talk to us first — most problems are fixable with an email.

These terms are governed by the laws of the State of North Carolina, USA, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in North Carolina, and both parties consent to their jurisdiction. Before filing anything, please contact us at hello@kinvara.dog — we'd rather fix the problem.

15.The fine print

If any part of these terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision isn't a waiver of it. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of the business (your protections carry over). These terms, together with the Privacy Policy and your invoices, are the entire agreement between you and Kinvara about the Service.

16.Contact

Questions about these terms? Email hello@kinvara.dog — a person reads it.